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Service and Support for multifunction products, copiers, printers, fax, scanners, digital duplicators, wide format products, document management and printing solutions, cameras, and CD/DVD products. Ricoh contact information within the USA can be found at the: Sales and Service Locations page. Contact information outside the USA found here.
Knowledge Base
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Search our online database where you may find immediate answers to your questions. You may also ask a question and receive an answer via email.
 Enter Knowledge Base
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Printers & Scanners
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Registration of your Ricoh printer and/or scanner is required prior to receiving service or support. You may register your product at Printer Registration.
Support is available on the use or operation of your printer/scanner at 1-800742-6438 or you may email your question (s) to Ricoh38@ricoh-usa.com. Please have your serial number available to expedite service.
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Cameras
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For Camera support, please visit:
Ricoh Japan's Digital Camera Support Page
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Camera Imaging Solutions
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For Camera Imaging Solution (Data-Imaging and Geo-Imaging) support, please visit:
Camera Imaging Support Page
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CD-R/RW or DVD Products
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For U.S. Technical support:
Phone: 1-800-22RICOH (1-800-227-4264)
Monday - Friday 9:00AM - 5:00PM PST
Email: tech@ricohdms.com
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Email Inquiries
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Email your sales or support questions
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Sales & Service Locations |
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Authorized Sales & Service Locations
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Production Print
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For help or information regarding Ricoh's production printing capabilities call 1-877-212-6064
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Other Non-Sales Related Inquiries |
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Employment Inquiries
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Submit a resume or inquire about currently available career opportunities.
Visit the Career Center
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Inquiries Outside of the USA |
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